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Privacy Policy

Signature Funeral Home Inc. invites you to read its confidentiality policy to find out the rules it applies regarding the protection of personal information.

Anyone using the Signature Funeral Home Inc. website acknowledges that they consent to our privacy policy.

Use of cookies

This site does not place any permanent cookie file on the hard drives of visitor’ computers, but only a temporary cookie file required to improve the performance of certain features of the site.

Information exchanged automatically

When you access the Signature Funeral Home Inc. site, your computer and the site server automatically exchange information.  This communication is necessary for the server to transmit a file compatible with the computer equipment you are using.  The information exchanged is as follows:

  • Your first and last name as well as your postal address if you provide it;

  • Your email address;

  • Your telephone numbers (landline and cellular) if you provide these;

  • The domain name of your internet service provider;

  • Your IP address, a unique number assigned to your computer when it is connected to the internet;

  • The type of browser (Explorer, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used;

  • The date and time of the visit;

  • The pages you view;

  • The address of the referring site, if you access the Signature Funeral Home Inc. site from another site.


This information is collected from emails and calls received as well as through media such as our website and Facebook.  This data is stored on a server located outside of Quebec, and as a result, your information may be used outside of province.


This information is kept and used by Signature Funeral Home Inc. for technical and statistical purposes.  They are used to count the number of visits, the most visited pages, the technology used by visitors, referring sites and the country of origin of visitors.

Using cookies, we collect information about your browsing and use it for statistical purposes and to improve browsing.


Cookie files do not allow access to data on your device (computer, tablet, phone or other) and do not allow the collection of personal information.

We also use Google Analytics to analyze browsing behavior.  This is an analysis tool provided by Google Inc., Google Analytics collects the following information in particular:

  • The number of visitors to the site;

  • The type of browser and operating system they use (Windows, Mac Os, Linux);

  • The date, time and duration of the visits;

  • The pages consulted.

Information sent by email or formarea

Signature Funeral Home Inc. is committed to ensuring the protection of the confidential information you entrust to it.  If you voluntarily communicate personal or otherwise confidential information, by email or by form, we only use the information required to allow the staff of Signature Funeral Home Inc. to respond to your message or follow up on your request.  Electronic correspondence is treated with the same confidentiality measures as other written documents.

If you wish to change, delete or obtain information about yourself, please email us at with the relevant information requested along with your name, telephone number and email address to provide you with a response.

The Act requires a retention period of seven (07) years for personal information.  After this retention period, the information will be deleted.

Links to other sites

The Signature Funeral Home Inc. website provides hyperlinks to other sites.  The information exchanged on these sites is not subject to this confidentiality policy, but to the one of the external sites, if one exists.

For more information about this policy

If you have any questions regarding this policy, we invite you to contact us using any of the communication methods presented in the section CONTACT US.

Responsible for access to documents or protection of personal information

The person responsible for applying the Personal Information Protection Act is, as such, also responsible for ensuring compliance with this policy.  To make comments or complain about non-compliance with this policy, you can contact:

Mrs. Annie Dubé
Signature Funeral Home Inc.
Head office
12 Avenue Saint-Charles
(Quebec)  J7V 2K4
Telephone : (450) 455-3469

Updated on October 19, 2023.

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